For all bookings, please contact us via email and we will advise you if your dates are available, from there we will send you an email with payment and deposit details. Once a 30% deposit has been paid your booking will be confirmed. Then please send through your flight details and you are all set to go. If you have any questions prior to your arrival, please feel free to contact us. We are here to make your stay as easy as possible.
1.0 Booking Policy
To secure a booking, a deposit of 30% of the total balance is required. A booking enquiry is not confirmed until a deposit has been received. The balance is to be paid 4 weeks prior to arrival in Rarotonga. Please note that a booking is confirmed on receipt of deposit.
2.0 Check In / Out
2pm check in time (can vary slightly depending on flight arrival times). 11am check out time. for late check out - please enquire for pricing.
3.0 Breakage security and noise
When you arrive, we will require credit card details for security and for any breakage, which may occur during your stay. You will be charged accordingly for this. Loud parties and gatherings are not permitted at the house, please keep noise to a minimum after 10.pm
4.0 Payment & Cancellation Policy
- Any cancellation within 60 days of booking incurs a cancellation fee of the 30% deposit
- Between 120 and 60 days of expected arrival date: 50% of booking is required
- Between 60 and 30 days of expected arrival date: 75% of booking is required
- 20 days or less of expected arrival, or no show: full payment, less any nights resold
- Once a booking is confirmed, reduction of nights booked is not permitted.
5.0 Payment Method
Bank transfer or internet banking available. We will email you the deposit details once the dates have been confirmed.
